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Campaigns > Thames Water                                              > Back

Sadiq spent an evening with Thames Water in an effort to understand what work goes into finding and fixing leakage problems.

Recently the Water Services Regulation Authority, or Ofwat, set Thames Water a target of reducing leakage to 725 million litres a day by 2009/2010. As of July, Thames Water were losing 894 million litres a day for the period 2004-2005, which was outside Ofwat’s leakage targets. However, they have since increased leak detection staff by 44% since 2004 and are now repairing 20% more leaks than in 2004.

Thames Water has thirteen two-man teams working to find leaks in Tooting. Currently, in Tooting alone, Thames Water have fixed 1085 leaks so far this year.

Tooting’s pipes are around 50 to 100 years old and so leakage reports are amongst the lowest in London. Many pipes north of the river need replacing, causing short term disruption for residents. Fortunately, Tooting does not need such major work.

Sadiq has been working with Thames Water to find out more about the work that goes on in the specialist team that determines where the leaks are that need to be fixed. He has sought assurances that Thames Water will continue to monitor pipes in Tooting and replace any that are in disrepair.

Leaks can also be detected by residents on their own pipes if they notice low pressure when they turn on their taps, noises on pipes when no taps are turned on and also greener grass in certain areas of their lawns – which could possibly be a leak under the lawn feeding a patch of the lawn much more.

It is important that we all make an effort to save water - the amount of water that can be saved a day equates to over 350 swimming pools.

If anyone wants to report a leak on their own property they can call 0845 9200 800.

If anyone wants to report a leak on the street they can also call free phone 0800 714 614.

Advice on using water wisely is also available through the Thames Water website at www.thameswater.co.uk. People can also report a leak via the website and check to see if they would benefit from moving to metered payments.

Interesting facts

  • Since the hosepipe ban there has been an 8% drop in the amount of water used. The 8% figure is for all use – homes and businesses. This is beyond what was expected, which means people have gone beyond just saving water via their hosepipes
  • London has had close to average rainfall in July and August. Since the drought began in November 2004 there have been only two months of above average rainfall.  It has also had two consecutive dry winters. The winters are usually when the ground water, that feeds the rivers, can be stocked-up. This has not happened in two years and so if we have a third consecutive dry winter it would be severe.
  • About a quarter of the leakage quantity that is recorded are leaks on customers own pipes, not the mains pipes. This means that around 200 million litres of water that is lost per day is on residents’ own properties. When this is the case, the leaks are the responsibility of owner of the property. Thames water, when checking for leaks, can determine whether the leaks are within a residential property and contact the owner with advice and services.
  • In June Thames Water applied to the Government for a Drought Order, which would enable them to restrict non-essential use of water. They have now withdrawn that application because there has been close to average rainfall since the application and a reduced demand from customers.
  • This is not to say that the drought is over. The immediate threat has receded, but the underlying problem is still there; ground water levels remain very low.

Information posted in October 2006 - information accurate at this time

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Sadiq being briefed by Thames Water

 

 

 

 

 

 

 

 

 

 

 

 

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